Frequent Qs

How do I refer a friend?

Easy, log in, click on "Refer" in the "Ways to Earn Points" section or head to the last section of the page.

- You can share you referral link with your friends through email, on social, or any way you want.

- Once your friends clicks on your referral link, they will be taken to our site and a pop-up will then load to display their unique code. By using this code, they'll get a $20 off their first purchase (no minimum purchase). Remember, most of our period panties cost around $20-25!

- Once that code is used in our system, we'll automatically add your 200 points to your account.

Why didn't I get my referral points?

Thank you for helping people discover Joyja period panties! In order for you to receive your points, your friend must use your refferal link to get their unique $20 off promo code. Once that code is used in our system, we'll automatically add your 200 points to your account.

If your friend has already make a purchase on Joyja, they won't be able to get their $20 off promo code (and you won't get any referral points).

If you have any trouble with our referral system, please write in to us at!

How can I join the Joyja BFF club?

It’s easy! Just click "join now" at the top of this page and enter your email address, first and last name, and create a password to sign up. Once you’ve confirmed your account, you can log in. Bonus: you just earned 25 points by signing up! Already have a Joyja account? Sign in and start earning!

How do I earn points?

All the different ways to earn are outlined above on this page. You can earn points by following us on TikTok, on every purchase you make, and by buying a certain number of period panties. You can also earn points by referring your friends to try out Joyja period panties!

How do I use my points?

It's easy!

- Log in to your account on this page, scroll down or click on "Redeem Now" to see how many points you have and what you are eligible to redeem.

- Choose the points you want to use, click "Redeem" (the button is greyed out if you haven't racked up enough points).

- You'll be asked if you're sure, select YES if you're confident. Then you'll be presented with a gift card code, copy this code (don't worry, we'll also send you an email)

- Add products to your cart, and simply paste your gift card code at checkout.

Please note you can only redeem in increments of 100, 150, 200, and 300 points.

Can I combine my reward with a promo or discount code?

That’s the best part — your reward(s) can be combined with any available discounts or rewards!